Running a Wix Store selling digital products? Don’t let the 30-day link expiry or product update challenges frustrate you or your customers.
The Customer Download Hub provides a simple, Wix-native, on-demand way for customers to access and download their purchases anytime — even after product updates.
No need to configure or pay for external e-Commerce solutions. Boosts Wix Stores into a proper alternative to Gumroad, SendOwl and other solutions.
Reduce your support load, protect your files and deliver the seamless product download experience your customers expect.
| Option | Cost (USD/mo) | Ease of Integration | Entitlement Management | Storage Cost | Integration | Mixed Physical & Digital Orders | Branding & Theme Control | Checkout Experience |
|---|---|---|---|---|---|---|---|---|
| Customer Download Hub (this app) | $8.99 | ★★★★★ (Wix Stores Native) | ✔️ (automatic, order-based) | Included (Wix site storage) | ★★★★★ (native Wix Stores product integration) | ✔️ Yes (handles mixed orders/carts) | Full control via Wix site editor | Seamless Wix Stores checkout |
| SendOwl | $39+ | ★★★☆☆ (External using code snippets) | ✔️ Automatic, license keys & downloads | Included (SendOwl storage) | ★★★☆☆ (external platform) | ✔️ Yes (handles mixed carts) | Limited, mostly preset themes | Hosted checkout on SendOwl |
| Gumroad | 30% per sale (Discover)/10% + $0.50 per direct sale | ★★★☆☆ (External Manual Setup) | ✔️ (with customer accounts) | Included (Gumroad servers) | ★★★☆☆ (external checkout; no mixed carts) | ❌ No (cannot mix physical + digital in one order) | Basic branding, limited theme control | Hosted Gumroad checkout |